We begin by creating a tailored compliance program that aligns with your credit union’s unique needs. Your dedicated Compliance Officer will then implement and manage your customized compliance program as an extension of your team.

Designed for credit unions that have solid Compliance Programs, but need expert advice on-demand. We act as your compliance advisor on standby by providing quick answers & advice on all compliance and risk-related questions. We also assist you on projects. This includes our attendance to project meetings with staff and/or 3rd parties as well as advising on affected policies, disclosures, change-in-terms, etc.

Policy review and drafting services to help credit unions update existing policies, develop policies for new products and services, and address policy-related examination findings. We offer targeted, as-needed support or a comprehensive review of your policy manual over an agreed-upon period. Full manual reviews identify outdated policies that may be retired, missing policies that need to be developed, and opportunities to improve clarity and consistency. We can also establish an ongoing review schedule to help keep your policies current.

An add-on to policy reviews, this service goes beyond the policy review to ensure your daily operations are aligned with the policy. Policy and procedures are two separate but equally important cornerstones of any compliance program. However, it is not uncommon for these two essential resources to contradict in practice. Through staff interviews, transaction testing, and working with your management team, we will ensure procedures and practices align with the board-approved policy.

We will keep you updated on regulatory changes and help you navigate changes inside your organization. We will give you a voice by drafting responses to proposed regulations on your behalf. We will also review your marketing material to ensure compliance with consumer regulations.

We can provide training on any compliance or leadership topic of your choice! As your compliance officer, we provide the required BSA training for all of your staff and directors, as well as ongoing training and support to your BSA officer and management team.

We offer a variety of compliance audits including BSA, ACH, Website Compliance, SAFE Act, and more!

We will assist you with preparation for your audits and exams, be available to your auditors and examiners during fieldwork, help clear potential findings, and manage the resolution of findings and recommendations.